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Product Support

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Product support & maintenance services: providing responsive customer support

In order to provide support for commercial grade products, software companies must create dedicated product support teams that can quickly respond to a customer's situation and deliver comprehensive product support solutions.

Actologic enables its clients to focus primarily on their core initiatives by providing reliable, high-quality product support and product maintenance services to their end customers.


Our product support & maintenance service offering

Actologic's extended product support infrastructure was specifically developed for software companies, and our product support team is a combination of domain and technology expertise. We deliver product support and maintenance services in the following ways:

  • ⤷ 24x7 product support & maintenance
  • ⤷ Early product support and maintenance planning
  • ⤷ Toll-free telephone product support
  • ⤷ Premier enhanced application management
  • ⤷ Expertise in legacy application maintenance, software product maintenance, database and data warehouse support, and website and ecommerce maintenance
  • ⤷ Level ii and iii product support
  • ⤷ Remote and on-site product support
  • ⤷ Reactive and proactive product support
  • ⤷ Response time driven product support
  • ⤷ Troubleshooting and continuing product maintenance
  • ⤷ Maintenance and support for legacy application, software products, databases and data warehouses
  • ⤷ Network management and support
  • ⤷ Seamless integration between servers, systems and supporting network infrastructures
  • ⤷ Broad array of network management services
  • ⤷ Systems & network architecture and support planning
  • ⤷ 24/7 telephone network support
  • ⤷ On-site network management personne
  • ⤷ Network monitoring and management services

Actologic is a leading software service provider and IT consulting company in Greater Chicago area, US specializing in custom software application development. Our team is customer focused and consists of dedicated professionals

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